Effective Date: 04/01/2025
Rock MFG LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it.
1. Information We Collect
- Name, email, phone number, address
- Order and transaction data
- Device, IP, and browser data
- Communication records (SMS, email, support)
2. How We Use Information
- Process orders and provide services
- Send transactional and operational communications
- Send SMS notifications (via Twilio)
- Improve operations and site performance
- Comply with legal obligations
3. SMS Consent & Use
- By providing your phone number and opting in, you consent to receive SMS messages from Rock MFG LLC
- Message frequency varies based on activity (orders, support, updates)
- Message and data rates may apply
- You can reply STOP to unsubscribe at any time
- Reply HELP for assistance
We do not sell, rent, or share SMS opt-in data or phone numbers for marketing purposes.
4. Sharing of Information
We may share data only with:
- Service providers (payments, shipping, communications)
- Legal authorities when required
5. Data Security
We implement reasonable safeguards. No system is 100% secure.
6. Your Rights
- Access, correct, or delete your data
- Opt out of communications anytime
7. Cookies
We use cookies for analytics and performance.
8. Updates
We may update this policy. Changes will be posted here.
9. Contact
Rock MFG LLC
admin@rockmanufacturing.com